We are happy to exchange any items that are faulty or incorrect. If you wish to exchange/return your item(s), please contact customerservice@poppilingerie.com with your instructions.
To correctly identify the order, same name or email/ the returned item(s). mobile phone is required in the email.
We are able to exchange it for another item as per your instructions, you can assign new shipping address(es) or contacts as well via email. We always want to help.
Items will not be returned or exchanged after 30 days.
Refunds
We are also happy to refund on any items that are faulty or didn't arrive. If you wish to get a refund on your item(s), please contact customerservice@poppilingerie.com within 30 days of purchase.
We are able to refund to your credit card as per your instructions. You will get your refund in 2-5 days depending on the payment method.
Items will not be refunded after 30 days.
If you have any more questions, you can always contact us via mail or email: